Frequently Asked Questions

PAYMENT INFORMATION

What are the payment options?

At the time of the validation of your order, you will have to choose one of the means of payment proposed then to click on Continue to finalize your purchase.
No order will be sent for delivery before payment is received.

Three payment methods are available for your convenience:

via credit card, you can pay with Visa and Mastercard on our secure platform;

Note: all payments are processed on a secure server. No one will have access to your banking information.

DELIVERY INFORMATION

When will the order be delivered?

The delivery depends on the availability of the article: it is displayed on the product sheet.
You can follow the progress of the delivery by clicking on my account.
You will receive a confirmation of delivery by email when your order will be on the departure then under 24 to 48h after the starting of your order shipment.

How much does the delivery cost ?

Shipping costs are calculated automatically and depend on several factors, including the weight of the order or the choice of delivery method.
You will find all the information about delivery in the delivery policy section.

When does the delivery start and how much does it cost?

Shipping costs are automatically calculated and depend on several factors.
Add the items you are interested in to the cart and validate: the delivery methods will then be proposed to you.
We will proceed with the shipment in 7-14 days after validation of your order.
You will find all the information concerning the deliveries in the heading delivery policy.