Shipping Policy
Shipping Policy
At Oriental & Co., all our products are made-to-order, ensuring each piece is crafted with precision and care to meet your specific preferences. Please review our shipping policy below for details on handling and delivery times.
Handling Time
Since all our jewelry is personalized and made-to-order, the following handling times apply:
- Standard Orders: 10 to 12 business days to prepare for shipment.
- Customized/Personalized Orders: 17 to 20 business days to craft and prepare for shipment.
Shipping Options
We offer two shipping methods to meet your delivery needs:
-
Standard Shipping
- Delivery Time: 18 to 21 business days after dispatch.
- Best for those seeking cost-effective shipping solutions.
-
Express Shipping
- Delivery Time: 7 to 9 business days after dispatch.
- Recommended for faster delivery requirements.
Order Tracking
Once your order is dispatched, you will receive a tracking number via email to monitor the shipment status and delivery progress.
Important Information
- Delivery timelines are estimates and may be impacted by factors such as customs processing, holidays, or unexpected delays.
- Please ensure that all shipping details are accurate at checkout to avoid delivery disruptions.
Customer Support
For any questions about shipping, handling, or delivery, contact us at orientalcojewelry@gmail.com. Our team is here to assist you and ensure your order reaches you seamlessly.